Service Objects Weblog

Service Objects DOTS Web Services Availability

September 24, 2008 at 12:05 am alendso 1 comment

In this first blog, I’d like talk about the availability of our DOTS Web Services. I know Service Objects has this topic covered on our Web site, but I would like to give you more detail.

For our LIVE (production) customers, Service Objects maintains two (2) data centers on opposite coasts for maximum data protection. Each of these state-of-the-art data centers feature multiple diversely routed fiber optic connections to the Internet using Tier 1 backbones, redundant power supply via battery backup (UPS systems), and diesel generators. Our primary data center is located in California, with our backup data center located in New York. The backup data center is used for failover and troubleshooting purposes only. You can read more about our failover solution for production users here.

Both of Service Objects’ data centers consist of multiple, load balanced Windows and Linux servers. Load balancing is stateless and is performed by redundant Cisco content switches. To achieve maximum uptime, all of our servers and switches are redundant, and use redundant equipment.

Service Objects has worked diligently to build a solid and reliable system that we can be proud of. You can rest assured knowing that DOTS Web Services will always be available- 24 hours a day, seven days a week.

Thanks for reading,

Alen D.

Questions for Alen D., our resident IT Genius? Email communications@serviceobjects.com.

Entry filed under: Technical Information. Tags: DOTS, DOTS Web Services, Service Objects, Web Service Availability, Web Services.