Archive for March 10th, 2009
Three most common questions…
Since the launch of our Service Objects’ new Web site, there are three questions that most customers and prospects still have on the tip of their tongues regardless of their interest:
1) How much does it cost?
2) What is a transaction?
3) What is my login?
1) How much does it cost?
a) The price of each DOTS Web Service varies in regards to the number of transactions and the actual pricing tier that it falls under.
b) Our pricing is based on volume discount on a Month-to-Month or Annual basis. This choice is entirely up to (you) the client; however we always try to work within your budget. We can also create a custom contract that will allow both parties to be satisfied.
c) Please have a look at our Product Directory, which also includes a helpful pricing link for each DOTS Web Service.
2) What is a transaction?
a) Service Objects defines a “transaction” as every time you call one of our DOTS Web Services, or ping one of our databases. Even on the odd chance that the call to our services is not successful, you are still accessing our database and it will still be considered a transaction.
3) What is my login? (three part question)
a) Website login
i) Create an account
ii) If you are a current customer and have not created a Web site login you will need to do so.
iii) This login is for your use only, each person within your organization can have their own secure login information.
iv) Please go to our Registration Page to create your login.
b) Client login to check usage
You will need two items of information to check your usage:
i) The original email used to create your account
ii) Your license key
c) To check your usage please use the following links:
i) Trial Key Usage
ii) Production Key Usage
Thank you for reading and I hope that I was able to answer your questions.
Ryan M.
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