Posts filed under 'Product News'

Ever Heard of the Idiom “You Get What you Pay For”?

With our new service DOTS GeoPhone Plus, you get what you pay for, and you only pay for what you get.

Sound confusing?

DOTS GeoPhone Plus is our new token based Web Service; you are only charged for a certain number of tokens based upon the quality of the returned data.

DOTS GeoPhone Plus offers its users the unique ability to verify, correct, and enhance customer contact data in real-time, with support for multiple line types in a single search interface. With Service Objects‘ exclusive cascading logic techniques, we are able to provide cost effective matching for DOTS GeoPhone Plus. If we don’t find any records matching the telephone number that you provided, then you don’t pay for that transaction.

So you get what you pay for, and you only pay for what you get.

Please feel free to contact us today to get additional information, or follow this link to sign up for a Free 15 Day Trial Key of DOTS GeoPhone Plus.

Have a great day!

Ericka J.

Add comment July 14, 2009

Phone Validation Made Simple


Businesses know Phone Validation makes business sense, but how do you use it to your best advantage?

There are several things to consider when trying to validate a telephone number, and in this blog we have broken down the process for you step-by-step. There are many ways to validate a telephone number, and many variables within the number to validate:

  1. Is the telephone number valid?
  2. Is the telephone number a landline, wireless, or VoIP?
  3. Is the telephone number disconnected or not valid (e.g. area code 999 does not exist)?

Service Objects offers the following telephone validation options:

DOTS Phone Append

  • A multi-database Web service designed to provide the most accurate lookup of landline telephone numbers available
  • Updated daily
  • 72% match rate for consumers, 63% match rate for businesses
  • Coverage for the US and Canada

PhoneAppend Diagram

DOTS Phone Exchange

  • Point-of-entry validation
  • Instantly recognizes if a telephone number is valid and acceptable by verifying the first seven digits of the number
  • Returns line type (landline, wireless, or VoIP)
  • Telephone data compiled from over 2,600 US and Canadian telephone service providers
  • Returns telephone service provider information (carrier, city, state, latitude, longitude)

Phone-Exchange Diagram

DOTS GeoPhone

  • Reverse-lookup of residential, business, and government telephone numbers
  • Comprised of daily feeds from over 2,600 telephone companies across the US, Canada, and Puerto Rico
  • Over 190 million telephone listings
  • Dynamic access to a variety of public, private, and proprietary telephone data
  • Determines contact name and address
  • Determines telephone type (business or residential)
  • Determines line type (landline, wireless, or VoIP)

DOTS GeoPhone

DOTS GeoPhone Plus

  • Combines 3 of our powerful DOTS telephone validation services (DOTS GeoPhone, DOTS GeoPhone Wireless, and DOTS Phone Append)
  • Compares a 10-digit telephone number to our database powerhouse of over 300 million records
  • Determines contact name and address
  • Determines telephone type (business, residential, Government)
  • Determines line type (landline, wireless, VoIP, or toll free)
  • Returns telephone service provider information (carrier, city, state, latitude, longitude)

DOTS GeoPhone PlusI hope that I have helped in answering your telephone validation questions.

Thanks,

Ryan M.

1 comment July 9, 2009

DOTS Web Service Improvements

At Service Objects, we are constantly improving our DOTS Web Services. Some services automatically improve themselves, like DOTS IP Validation. This service has over 45,000 listening posts worldwide that dynamically record the IP addresses of malicious or fraudulent activity. Some services, like DOTS Address Validation, are manually updated every month to guarantee that we use the freshest data available.

Other improvements to our DOTS Web Services occur on a less regular basis, usually when a client needs a feature that we are not currently offering. We recently added an operation to DOTS Address Geocode – US, in order to return state and county FIPS codes, Census tract data, and block numbers. We have also greatly increased the performance of DOTS Email Validation in order to handle a much larger transaction volume. In the near future, we will be deploying changes to DOTS Phone Append, which will greatly increase our match rates for businesses.

We are always thinking of ways to improve our DOTS Web Services. If you have an idea how we can serve you better, please let us know!

Alex P.

Add comment June 26, 2009

Residential Delivery Indicator (RDI) Coming to Service Objects

We have some exciting news for you. Service Objects has started the integration of RDITM to a few of our different DOTS Web Services. RDI is a data product offered by the United States Postal Service®, and is primarily used for determining if a delivery address is classified as residential or business.

As you can imagine, RDI will be used in both our DOTS Lead Validation and DOTS Address Validation Web Services.  We plan on having RDI built into DOTS Lead Validation as early as July 1st, with availability in our DOTS Address Validation Web Service shortly there after.

What does RDI mean to our DOTS Lead Validation Web Service? Well, having the ability to determine if an address run through our services is residential or business is a big deal. It is yet another check that we will be able to perform in order to ensure our customers’ leads are valid and deliverable.

At Service Objects we are constantly working to improve our DOTS Web Services. We look forward to continuously providing our customers with new features to our DOTS Web Services, and RDI is definitely an exciting one.

As always, thanks for reading!

Alen D.

Add comment June 16, 2009

Drupal Integration with DOTS FastTax

This week I’d like to highlight an integration of the DOTS FastTax Web Service with the Ubercart 6 e-commerce package for Drupal. Drupal developer Ankur Rishi, along with Bob Hinrichs, CTO at ISL Consulting in San Francisco, implemented a real-time tax rate lookup using DOTS FastTax. The module helps Web sites calculate, in real time, the appropriate tax rates for online sales transactions. The code is posted on the Drupal site, under its modules section at http://drupal.org/project/so_taxes.

The module is very simple to install and is compatible with Drupal 6 and Ubercart 2. If you are currently using the Ubercart e-commerce package and need real-time tax rate lookups for your sales, give this module a try. It only takes a few minutes to receive your Free 15 Day Trial Key for DOTS FastTax.

If you use a common platform, such as Drupal or Joomla, and are interested in using DOTS Web Services to enhance your Web site, please let us know. We offer a wide range of services that can help you validate leads, addresses, phone numbers, IP addresses, and email addresses. We’ll be happy to assist you in integrating our services with your Web site.

Thanks for reading!

Alex P.

Add comment March 19, 2009

Sales Tax and Address Validation: The Easy E-Commerce Solution

The economy is forcing many stores to close their doors, and as a result, we are seeing more and more businesses move to the internet. What was once a cash and carry nation, has evolved into a PayPal and UPS standard way of life.

With e-commerce redefining the business world, the little fish finally get to swim in the same pond as the big fish. Anyone with a budget and a vision can launch an online store front, and that’s where we can help.

Service Objects offers fast and easy solutions to help merchants successfully run their online businesses. Our DOTS FastTaxSM Web Service calculates sales tax and use tax, based on street address, zip code, or simple city/state/county information. It can easily integrate into your shopping cart, so the correct tax rate will auto-populate during checkout. We host the tax data and update it monthly, so you don’t have to waste time looking up tax rates or pay a third party to audit your books.

Along with calculating correct sales tax, another critical component to running an online business is verifying customer mailing addresses. DOTS Address ValidationSM is our most popular service – it corrects and standardizes U.S. addresses, as well as determines whether an address is deliverable or not. By using DOTS Address Validation to correct shipping and billing addresses at the point-of-entry, you can prevent the hefty cost of returned packages. We are one of only a few companies that the USPS® trusts with their data, and with monthly data updates, you get only the most accurate mailing information every time.

Combining the power of DOTS Address Validation and DOTS FastTax offers online merchants a simple and effective e-commerce solution. For less than the price of a latte each day, you can calculate tax rates and correct addresses for all of your online customers.

Service Objects offers a diverse range of products to help your online business run smoother, faster, and more efficiently. Give Service Objects a call today, to find out how we can build an affordable solution for you. You can also find out more about our solutions by visiting our Web site.

Thanks for reading,
Marissa B.

Add comment February 26, 2009

What’s New at Service Objects?

The development team here at Service Objects is always hard at work supporting, enhancing, and building new Web services. For this blog, I wanted to take a few minutes to talk to you about two new and enhanced Web services, that we will be releasing in the near future!

DOTS GeoPhone Plus is a new composite service that builds on upon a few of our current Web services, DOTS Phone Exchange, DOTS GeoPhone, and DOTS GeoPhone Wireless. DOTS GeoPhone Plus rolls all of these services into a one-stop shop for telephone number information and validation.

In the past, clients may have purchased up to all three of the previous telephone Web services in order to efficiently access the full range of telephone number information and contact data. Now, clients can access all of same the data with just one transaction of DOTS GeoPhone Plus.

Another new service we are rolling out is DOTS Demographics Plus. In addition to the normal zip code level information returned by the older service, DOTS Demographics, new low level information is also returned. Instead of a zip code, an address is now used as the Web service input. The returned output fields provide resolution down to the block level (about 50 people). Data available at this level includes age, income, and race distributions.

These new services will be available soon and we have many new interesting Web services in the works as well.

Stay tuned!

Jonas S.

Add comment February 23, 2009

Updated DOTS Address Geocode – US Data

This week I’d like to discuss an important update to our DOTS Address Geocode – US Web Service. One of our many sources for geocoding US addresses is the TIGER/Line database, published by the Census Bureau. This particular database is updated and published twice a year, and we update our services with the new data as soon as possible. A typical update may take a week or two to implement and test.

Our regular update procedure was interrupted when the Census Bureau announced a new database format for the latest release. Due to our proprietary method of combining street data sources, we needed to rewrite much our DOTS Address Geocode – US service from the ground up in order to work with the new database format.

This was not an easy task–it took months of research, development, and testing to ensure we had done the job right. During the development, we took a fresh look at every step of the geocoding process and made dozens of changes. As a result, we can now locate even more addresses at the property level, and have substantially increased accuracy. At Service Objects we are always looking for ways to improve our DOTS Web Services!

We strive to keep our data sources up-to-date so you receive the best information available. Updating our DOTS Address Geocode – US service was time well spent, ensuring fresh data and faster updates in the future. We’re confident that these changes have added value to the service and will greatly benefit our clients.

Thank you for reading,

Alex P.

Questions for Alex P.? Contact him at communications@serviceobjects.com

Add comment October 21, 2008

Service Objects’ Ongoing Dedication to Fighting Fraud

Hi everyone! As you probably know, Service Objects‘ goal as a company is to combat fraud and enhance and validate lead information. We do this with many different solutions, but one of our most effective solutions is our DOTS Lead Validation Web Service. I wanted to spend a few minutes talking about some of the exciting upgrades we have made to improve this service, and perhaps some of the things we are looking to do in the near future as well.

One of the interesting things that I run across as an engineer when working with leads, is the difference between a bad lead, and a badly filled-in lead. For example, a bad lead is created by someone intentionally providing fraudulent information, or filling in random garbage just to get something for free. A badly filled-in lead could be an honest and interested person, but perhaps they omitted key information, misspelled an address, or in general just made a mistake when filling in their information. DOTS Lead Validation looks at these types of leads skeptically, since any mistake could be an indicator of a lead that is less reliable than others. However, rather than outright failing these leads, we prefer to identify the problem, and then go on to fix and enhance the lead.

Our focus over the last month was to improve the address verification element within DOTS Lead Validation. In addition to our excellent address validation and and Delivery Point Validation (DPV) services within DOTS Lead Validation, fixing the addresses that are improperly formatted (addresses without spaces or gross spelling errors) is something that we have greatly improved. We continue to fix any inconsistencies, but now we also count those inconsistencies and report them back as warnings, so that our users will understand where the problems have occurred.

Other areas of DOTS Lead Validation improvement are in the email and IP address components. We have greatly sped up the rate at which email addresses are validated, as well as adding improved detection for problematic email addresses (e.g. identifying emails with box names that appear to be randomly generated). On the IP address side, identification for both proxy servers and high risk countries has been greatly improved, allowing Service Objects to assign larger penalties for questionable leads.

Areas of DOTS Lead Validation that we plan to improve in the near future include expanding the service to include other countries. We are happy to announce that DOTS Lead Validation support for Canadian leads should be available shortly. Additionally, one of our most important upcoming tasks will be the continued development of our disconnected phone number tests. We are confident that all of these efforts will continue to improve our DOTS Lead Validation service. Every lead verification test is important to us and we pride ourselves on finding things that no one else would to improve the quality of every lead.

Thanks for reading this week!

Jonas S.

Have questions for Jonas S.? Email him at communications@serviceobjects.com.

Add comment October 8, 2008


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